Coronavirus (COVID-19) Update
We have tons of great events planned year after year. From family-friendly picnics to semi-formal evening entertainment, make sure you stay up-to-date with all the awesome stuff going on at Telco Triad Community Credit Union.
To Our Valued Members,
As a member-owned credit union, the health and safety of our employees and members is a top priority.
As we closely monitor the developing situation of COVID-19, we found it necessary to do our part to reduce the spread of the virus. Effective Thursday, March 19, 2020, our LOBBIES have been CLOSED to routine transactions. We ask that you use our DRIVE-Ups, ATMs and DIGITAL SERVICES (online banking and our mobile app).
We will continue to offer all of our financial services. We appreciate your understanding that as a member, your experience may look different as we navigate through this time together. During the months of April and May, we will be waiving the monthly fee for our online bill pay services, and the fee for any telephone transfers.
Members who wish to conduct financial services in the following areas to call and set up an appointment:
- Lending ext. 6025 or 6023
- Investment/Share Certificates ext. 6026
- New Accounts ext. 6015 or 6013
- Share Drafts/Checking/Safe Deposit Boxes ext. 6020 or 6103
- Account Resolution Department ext. 6018, 6019 or 6024
- Bookkeeping ext. 6017
- Administration ext. 6103
You may also call your local branch to make an appointment. Those phone numbers are: Morningside (712-276-0506), Riverside (712-277-2487), Spencer (712-262-4194) and Denison (712-263-8100). At this time, our Denison Branch will remain open with business as usual.
Please be aware that we will be empathetic to all your lending and financial needs. If you are in need of a new loan or temporary relief of your current debt, please contact us to assist you.
For the safety of our staff and members, we will follow guidelines from the Center for Disease Control and Prevention (CDC) and the Iowa Department of Public Health to maintain a safe and clean environment.
We will continue to monitor the conditions that will allow us to reopen our lobbies and resume normal operations once it has been deemed safe.