TIMELESS TELLER Basic Instructions

Timeless Teller is a secure way to retrieve your account information 24/7 with your touch-tone phone. We suggest printing this out to assist you when using this phone system.


CALL 712-252-4064 or 800-688-7423! 

  • PRESS 1 for ENGLISH, 2 for SPANISH
  • ENTER your ACCOUNT NUMBER, PRESS #
  • ENTER your PIN number, PRESS #. (Call your  branch during business hours if you forgot your pin #.)
  • FOR BALANCE INFO, PRESS 1.
  • FOR STATEMENT INFO, PRESS 2.
  • FOR MONEY TRANSACTIONS, PRESS 3.
  • TO SWITCH THE ACCOUNT IN WHICH YOU'RE WORKING, PRESS 4.
  • TO CHANGE YOUR PIN, PRESS 5.
  • PRESS ZERO TO EXIT.

Make certain to have all your information before calling, such as your Account Number and your PIN number.

 

ACCOUNT & SUB-ACCOUNT SUFFIXES

Primary Savings      00

Checking                  27

SUB-Savings            01, 02, 03, etc.

Bridge                      626

Loans                       50, 51, 52, etc.

Christmas Club       28

Vacation                   25

Kids Club                  01

IRA                             31

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