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“Phishing” Attacks

We’re hearing reports of an increase in "phishing" attempts, and we feel it’s important to pass that along to you. To protect you from these aggressive attempts, we’re sharing tips and what to do if you fall victim.

Phishing attacks aim to scam a victim into releasing sensitive information that can be used for identity theft. REMEMBER - We will NEVER call you asking for your personal information!

In the most recent attack we’re hearing about, a fraudster sends a text message to a cardholder, requesting they call an 800 telephone number because their “account is locked.” When the cardholder calls the number, they’re asked to enter their card number or other personal information, such as their PIN, Social Security number or mobile device codes.

• If you fall victim to this scam, we suggest immediately shutting down your card. Contact Brella (our debit card processor) Fraud Team at 866-508-2693 to assist you.
• Brella's number for sending text messages is 72718.